Express Shipping Orders (Australia Only)
Express shipping orders placed before 2pm WST, Monday – Friday, will be processed and dispatched on the same working business day. Orders placed after 2pm, or on a weekend or public holiday, will be processed and dispatched on the next working business day.
Standard Shipping Orders (Australia Only)
Standard shipping orders will be processed and dispatched from our warehouse within 2-4 working business days. Our warehouse is a Monday to Friday operation, subject to Public Holidays.
Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.
Please note that you can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track
You will need to sign for your order when it arrives. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
Delivery method & arrival time-frame
|Metro areas in Australia||5 – 10 working days||2 – 5 working days|
|Regional areas in Australia||5 – 18 working days||2 – 5 working days|
|International||Not yet available||Not yet available|
|Standard 2-5 items||Standard 6-10 items||Express
|Express 2-5 items||Express 6-10 items|
|International||Not yet available||Not yet available||Not yet available||Not yet available||Not yet available||Not yet available|
Please note that during busy sale periods and over Australian public holidays, you may experience a delay in receiving your order, we apologise in advance for any inconvenience. Please contact us if you have any questions about your order